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Click & CollectOrder online, collect in-store
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Click & Collect is a free service which allows you to shop and pay on our site, select a participating Max store in Bahrain and collect your product at your convenience.
It's easy! All it takes is a few quick steps:
Browse your favourite products on MaxFashion.com and add them to your basket.
Select Click & Collect from the shipping page.
Choose from our list or use the map view to select the store you'd like to collect from.
Review your order, make your payment and proceed to the confirmation page by clicking on 'Place Your Order'.
We'll send you an email and SMS when your order is ready. Head to your selected collection point with your Identity Card or Passport.
Click & Collect is a convenient and complimentary service which allows you to shop and pay for your order on one of our sites, select your pick-up point as one of our participating stores in Bahrain and collect it at your convenience.
Yes, you'll enjoy an get additional discount on any in-store purchase on the day of pickup. All you need to do is show your Click & Collect order number to claim it.
Here’s what you need to do to place a Click & Collect order:
Click & Collect is free from your chosen store.
You’ll receive an SMS and an email when your order is ready for collection.
When you place your order, you’ll be able to select a store that's convenient for you from a list of stores available for your order.
The name of your chosen store will appear in your email confirmation.
It depends on the products in your basket. If all the products in the basket are from the same brand, then the pick-up options will be the stores from that brand. If this brand is one of the Centrepoint brands, Centrepoint stores will be offered as additional pick-up points apart from the brand stores.
For multi concept basket, Click & Collect will be offered only if all the concepts are part of Centrepoint (Mothercare, Lifestyle, Splash, SHOEMART). In this scenario, your pick-up point will be only Centrepoint stores.
During checkout you will only see the stores which have Click & Collect available. It depends on the products in your basket. If all the products in the basket are from the same brand, then the pick-up options will be the stores from that brand. If this brand is one of the Centrepoint brands, Centrepoint stores will be offered as additional pick-up points apart from the brand stores.
During checkout you will only see the stores which have Click & Collect available.
Sorry, but you can't change your pick-up store. You must pick up your order at the store you originally selected. If you’re unable to pick up your order at the store you selected, you can cancel your order.
Click & Collect is a pre-paid service meaning we only offer collection for orders placed using a Credit or Debit card, PayPal, vouchers or Shukrans.
Cash on Delivery orders are excluded from Click & Collect.
You can cancel your order in the following ways:
- Go to 'My Account' on our website to initiate cancelation yourself.
- Call us on 8000-1629 and we'll help you cancel your order.
We'll send you an email when your order is ready, confirming your chosen store and all of the details needed to make your collection a smooth process.
We will also send you an SMS when your order is ready for collection.
You need to bring either the SMS you receive or your email confirmation. This can either be printed or on your smart phone or tablet.
We will also need to see a form of identification to make sure that we are giving your order to the right person.
This needs to be either:
You need to bring either the SMS you receive or your email confirmation. This can either be printed or on your smart phone or tablet.
We will also need to see a form of identification to make sure that we are giving your order to the right person.
This needs to be either:
Yes, that’s not a problem. However, they will need to bring a copy of the email or SMS confirmation, either printed or on a smart phone or tablet, and their own photo ID.
We’ll hold your order in store for 14 days, after which we’ll return the order to the warehouse and process a refund.
You can pick up your order any time after 3:00 PM, but it’s best to wait for our email or SMS confirmation before you set off. Please check the opening times of your chosen store as they may vary. Find your nearest store here.
Each store has a dedicated area for collections and has signs which direct you to the collection point
Alternatively, any of our staff will be happy to point you in the right direction.
If you haven’t received a confirmation message by 3:00 PM on the day of collection, please call us on 8000-1629 between 9:00 AM and 9:00 PM, 7 days a week.
There are some products that we don't take back. Check our Returns Policy for more details.
You can return your products in three easy ways.
I. Request a return online
II. Return to Store
III. Call for a pick-up
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